Our Services & Support

The AMS Group has conducted approximately ‘4500’ such ad-hoc audit reviews world-wide the majority being for Oil and Gas Industry Clientele using checklists based on IOGP Aviation Management Guidelines and the associated regulations of the major Civil Aviation Authorities such as the UK CAA, US FAA, ICAO and EASA. A detailed Client listing is provided in the link ‘About Us’ 

Where an ad-hoc audit review reveals systemic non-compliance with industry standards as predicated by IOGP guideline criteria, a cycle of reviews may be initiated comprising a mix of periodic Q&S reviews and unscheduled follow-up verifications to ensure the corrective actions offered by an Operator is satisfactory for closure and compliance to the standard.

If a more intensive Air Service Provider (ASP) surveillance program is deemed necessary, in accordance with the IOGP Guidelines, a company Aviation Safety Assessor (ASA) may be retained for daily on-site Q&S reassurance monitoring.

The ultimate On-Site Surveillance whereby air support operations are managed directly by the Company on behalf of the Client in sourcing, qualifying, contracting and maintaining operational oversight of ASP services throughout a contracted period.

The key to Quality and Safety of air operations is in contracting an ASP with operations specifications in accordance with IOGP industry standards detailed in the Contract Exhibits whereas Operators participating in any associated Tender can make adequate cost provision to ensure their operations Q&S performance can be maintained throughout the contracted period.

Note: AMS have developed aa ASP Contract Template document based on IOGP conditions, which can be made available upon request.

AMS has developed a Contract Matrix Selection Program to provide an impartial assessment of the Tender process. Operators will submit competitive Bids against predicated Contract Exhibits which will be assessed by the program which is designed to ensure the selection of the optimum Bid and provide the Company with a quality cost-effective operation.

Client Contract Operations Specifications define the type and quality of the required ‘Scope of Work’ (SoW) from an aviation service provider. The Operator SOP shall define the method and shall be a bridging document between the Company and ASP by which they will fulfill that requirement. This manual should be a Contract-specific supplement to the Operator suite of Operations Manuals.

The Air Operator ERP shall detail policy and procedures for dealing with any emergency situations which may occur. In the early stages of any contract, this will need to be aligned with the Client ERP.

AMS has extensive experience in providing assistance with the development and integration of SMS and MOC for both major air-operators and Clients alike, including provision of training programs with the all-important socialization.

Incidents will occur. In a quality operation, proper investigation will ensure lessons learned are applied with a view to accident prevention. The use of experienced independent third parties will ensure objective conclusions are obtained free of any protective slant or internal pressures.
In the event of an accident, government and insurance investigating teams have very different perspectives. The former is litigative, the latter commercial. Neither is working in the interest of the end-user Client as is the function of the independent third-party investigator. AMS has considerable experience of the conduct of such investigations on behalf of international IOGP Majors world-wide and has participated in excess of ‘600’ investigations including major fatal accidents.

The AMS Group have provided Clientele support in Legal and Litigation cases as expert witness following accidents and incidents, fraudulent aircraft spare parts and documentation in Singapore, Indonesia, United Kingdom & United States with 100% success rate to date.

Prevention is better than cure. The AMS Group has developed weighted matrices which score quality and safety indicators. For an Airline, where contracts are limited to single tickets or block-bookings, the contract value is deemed insufficient to open their doors to Quality and Safety review by other than the Regulatory Authority. As such, RA studies are based on public sector information which, thanks to the internet, can be extensive. AMS Group has established a number of associated Safety Indicators which when entered into the weighted matrix, can be scored. For Charter operations, contract values are such as to allow Reviewers full access allowing a more precise measure of Safety criteria, hence a more definitive result. Using a different set of criteria, weighted matrices may be used to assess the capability of different operators and/or aircraft types against specific tasking.

Over a score of years, AMS Assessors have inspected several hundred helidecks world-wide. These can be against IOGP or other Operator criteria. However, the in-house developed check-list based on UK CAP-437 guidelines is recommended as being simple yet comprehensive, thus highly user-friendly.

• HLO & HDA (3 /2 Days)
• Helideck Crash Management (2 Days)
• Dispatcher (2 Days)
• Jet-Fuel Quality Management (1 Day)     
• Radio Operator and Flight-following (4 Days)
• Dangerous Goods Familiarization (1 Day)
• Load-lifting familiarization (1 Day)
• Offshore RO Met Observer (1 Day)
• Aviation Familiarization for end-user Managers (1 Day)